Knowledge Base Account

Support via TeamViewer

Account Β· 1 min read

TeamViewer Quick Support lets our team remotely access your computer to resolve issues directly, without any in-person visit.

TeamViewer is a free application that allows remote computer access over the internet. Our support team can use it to assist you directly without needing an in-person visit.

Benefits of TeamViewer Support

  1. Our team can remotely access your computer directly
  2. You can watch everything on your own monitor in real time β€” great for learning
  3. Very easy to set up

How to Use

To receive support via TeamViewer, simply download TeamViewer Quick Support β€” the lightweight version that requires no full installation.

Download TeamViewer Quick Support (15 MB)

Once downloaded, just open the file β€” no installation needed.

TeamViewer Quick Support interface

Share the ID and Password shown on your screen with our support team, and we'll connect remotely to help resolve your issue.

Chat Support

We're here to help

Available Mon–Sun, 08:00–22:00 WIB