Account Claim Process for Inaccessible Accounts
Step-by-step guide to reclaiming your Digitalku account if you have lost access to both the account and the registered email address.
Account Credit (Deposit)
Digitalku's deposit feature simplifies payments by automatically settling new invoices. Overpayments, refunds, or manual top-ups are stored as deposit credit.
Automatic Bank Transfer Payment
Automatic bank transfer lets you pay invoices without manual confirmation — the system detects and validates your transfer within minutes.
Can One Account Have Multiple Services?
Yes, a single Digitalku account can hold multiple services such as hosting, domains, and VPS — all managed from one dashboard.
How to Cancel Your Service
Guide to submitting a service cancellation request in Digitalku, including the difference between immediate and end-of-term cancellations.
How to Change Your Service Billing Cycle
Step-by-step guide to changing your service billing cycle (monthly, annual, etc.) through the Digitalku Client Portal.
How to Create an Email Account in cPanel
Guide to creating a professional email address using your own domain name through the Email Accounts feature in cPanel.
How to Forward Email in cPanel
Guide to using the Forwarders feature in cPanel to automatically redirect incoming emails from your domain to another email address.
How to Log In to cPanel (with Screenshots)
Complete illustrated guide to logging in to your Digitalku hosting cPanel, either via direct link or through the Client Portal.
How to Log In to cPanel Hosting
There are two ways to access your cPanel hosting: via a direct domain link or through the Digitalku Client Portal.
How to Pay an Invoice Using Deposit
Guide to manually paying an invoice using your deposit balance when the deposit was added after the invoice was already created.
How to Pay via Bank Transfer
Step-by-step guide to paying your Digitalku invoice via bank transfer and submitting a payment confirmation.
How to Pay with Bitcoin
Digitalku accepts Bitcoin payments. Once your transfer is detected, the invoice is automatically marked as paid.
How to Renew Your Service
Guide to renewing your Digitalku hosting, domain, or VPS — via automatic invoice, early renewal, or using your account deposit balance.
How to Withdraw Affiliate Earnings
Guide to withdrawing your affiliate commission from Digitalku, including eligibility requirements and estimated transfer time.