General Policy on Service Use

Kebijakan Penggunaan ini bertujuan untuk memberikan batasan yang jelas tentang hal-hal tidak diijinkan bagi Pelanggan dalam penggunaan Layanan Digitalku.com;

A. KEWAJIBAN DIGITALKU DAN PELANGGAN

Uptime Guarantee

policies regarding uptime guarantees on Forex VPS services

Forex VPS Commitment and Guarantee

D. RESTRICTIONS

Limitations The following are the Client's Responsibilities such as

    1. System Accuracy; the accuracy of the information on the customer's site
    2. Responsibility System; all forms of third party claims caused by the customer's site
    3. Sistem Backup; hilangnya data oleh kesalahan pelanggan, backup yang dilakukan oleh Digitalku.com hanya bersifat membantu, pelanggan diharapkan tetap melakukan backup manual sendiri

NB : back up di Digitalku.com hanya bersifat membantu dan menghormati klien. Layanan ini diberikan kepada Anda sebagai rasa hormat, Digitalku.com tidak bertanggung jawab untuk file atau data yang berada pada akun Anda. Anda setuju untuk bertanggung jawab penuh atas file dan data sendiri

untuk informasi mengenai sistem backup di Digitalku.com bisa dilihat Next article

  1. Website Security System; keamanan website sepenuhnya adalah tanggung jawab pelanggan, Digitalku.com hanya mengcover keamanan untuk pelanggan dari sisi server hosting saja, jadi selalu perhatikan website Anda dan selalu lakukan back up sendiri di komputer Anda.
  2. Account username and password menjadi tanggung jawab pelanggan sepenuhnya, kebocoran informasi dan segala bentuk akibatnya bukan menjadi tanggung jawab Digitalku.com

To avoid hacking through script/program/plugin loopholes of the customer's website, it is the duty of the customer to ensure that the scripts/programs/plugins installed on the website are safe. Using a free CMS (WordPress, Joomla, Prestashop, etc.) is expected to always upgrade to the latest version. You who have a website, of course you have to pay attention to your website.

 

seluruh konten yang disimpan di website Client adalah tanggung jawab pada pemilik website bersangkutan, Digitalku.com tidak bertanggung jawab atas Semua isi Konten Pelanggan

Segala sesuatu yang melanggar copyright atau trademark di sini adalah DILARANG. Tidak terbatas hanya pada penggandaan musik, buku, fotografi, atau hasil karya ber-copyright lainnya tanpa izin. . Jika pihak ketiga menengarai terjadi pelanggaran copyright atau trademark, silakan menulis email yang ditujukan pada abuse[at]Digitalku.com disertai bukti trademark yang dimiliki.

DILARANG menggunakan layanan Digitalku.com untuk:

  1. Menggunakan layanan Digitalku.com untuk tujuan hal yang di Indonesia seperti pornografi, skema piramida, money game, surat berantai, judi, penipuan dan sistem lain yang dilarang oleh Pemerintah Indonesia.
  2. Trying to damage, enter, duplicate, try to change the data & system on the server is not the right of the customer concerned
  3. Do not use CPU intensively on VPS or Shared Hosting. For example CPU Usage which is always 100% from account limit never drop in hours even in days. this is usually done intentionally by the client, or it could be due to unintentional factors such as a virus. if it happens due to accidental factors then we will help you solve the solution

 

Digitalku menawarkan sejumlah produk dan layanan yang berbeda, termasuk namun tidak terbatas pada yang tercantum di bawah ini. Ketentuan ini dan Kebijakan kami berlaku untuk semua Layanan, baik yang tercantum di bawah ini maupun tidak. Detail tersedia di situs web yang ditunjukkan dan detail di situs web tersebut tidak mengubah atau melengkapi Ketentuan ini atau Kebijakan kami.

– Shared hosting (databases hosted as part of Shared Web Hosting are limited to five (5) gigabytes per database and email accounts hosted as part of Shared Web Hosting are limited to fifteen (15) gigabytes of space):

– Unmanaged VPS Hosting. terms of unmanaged vps service can be seen here:

Unmanaged Hosting vs Managed Hosting

– Indonesian domains. The Indonesian domain requires documents for activation, which can be seen on the following page:

Indonesian Domain Requirements

if the customer does not have the required documents and has already registered, he can apply for a Refund or Domain Name Change. but if there is no confirmation for more than 72 hours, the funds will be refunded to the Deposit with a service fee discount of Rp. 20,000

 

1. DOMAIN REGISTRATION

All fees incurred for an activated domain are non-refundable. And for domains that have been used on active hosting cannot be exchanged or replaced. However, if it is really really needed by the customer, then the customer is willing to be charged a fee of Rp. 20,000, - to request to replace the domain.

2. TRANSFER Domain

Untuk perpanjangan domain adalah minimal 30 hari sebelum Expired. Maka segera perpanjang domain Anda jauh hari sebelum domain expired untuk mencegah hal yang tidak Anda inginkan. Pihak Digitalku.com dibebaskan atas segala tuntutan yang diakibatkan oleh kesalahan pelanggan dalam keterlambatan perpanjangan domain.

3. RENEWAL DOMAIN

All fees incurred for an activated domain are non-refundable. And for domains that have been used on active hosting cannot be exchanged or replaced. However, if it is really really needed by the customer, then the customer is willing to be charged a fee of Rp. 20,000, - to request to replace the domain.

4. RESELLER

All resellers are responsible for supporting their clients. For reseller privacy and security reasons, all support requests must be made by the reseller on behalf of the client. Resellers are also responsible for any content stored or displayed by their reseller accounts and the activities of their respective clients.

5. DATA TRANSFER

Gratis bantuan pemindahan data dari akun cPanel di provider hosting lain ke Digitalku.com. Untuk pelanggan yang menggunakan kontrol panel selain cPanel, dapat memindahkan sendiri data yang dimiliki dengan download melalui FTP lalu upload ke cPanel yang baru.

6. MEDIA SUPPORT

The Support Policy can be seen on the following page:

Support Policy

7. ACCOUNT DEPOSIT

Account deposits can be forfeited if the client is inactive for more than 1 year.

8. UNLIMITED

Unlimited may be written 999999 MB or 99999 on the system, this is to avoid miscalculation, if one day the number runs out can be increased as needed.

9. DOWNGRADE THE SERVICE

Downgrade the service to a lower level, customers are not entitled to receive a refund from the difference in services that were previously downgraded

  1. On the basis of the above violation, it means that the customer is willing to unilaterally terminate his service without any form of compensation being returned.
  2. Upaya hacking, merubah, menghilangkan data akun dan file yang berada dalam server Digitalku.com akan ditempuh dengan jalur hukum sesuai peraturan perundangan yang berlaku.
  3. Segala sesuatu yang mencemarkan nama baik Digitalku.com lewat media terbuka akan ditempuh dengan jalur hukum sesuai peraturan perundangan yang berlaku dan berhak dimintai ganti rugi atas pencemaran nama tersebut.

 

Terms of Service are for mutual convenience. This means that the customer states that he has read, considered, understood and fully agreed. Thank You

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